How to Run Virtual Meetings

I've sold many millions of dollars of services and raised millions of funding on Zoom the last 4 years. Here's how to win at Zoom meetings: - show up 1 minute or more early so you're not the one fumbling around joining after the start time. you're ready to go and in the power position while everyone else is apologizing and turning on their mics and stuff. - position yourself so your head is slightly larger and slightly higher on the screen than the other attendee/s. same psychological impact / power signal of sitting at the big desk with a slightly taller chair while your guest is in the smaller chair in front. - don't use blurred background or virtual backgrounds- they both make you seem less trustworthy- like you might be hiding something - do use a virtual notetaker that records/transcribes the meeting and summarizes it for you so you can be fully present and not worry about taking notes - use an HD camera when possible, and center it on your screen so you can make better "eye contact" with the other attendee/s. humans trust good eye contact, and looking side-eye because of camera position sends a deep "don't trust this person" signal. - create an attractive environment and lighting. Never have a window behind you. Have an attractive/clean background and good warm lighting on your face. - use a quality mic- try to never use your laptop mic. My preference is a podcast-style desk mic aimed right at your mouth just out of the camera shot. If that's not possible due to traveling etc, I will use AirPods Pro or some good headset. - confirm at the beginning of meeting how long you have before you have to stop, and make sure your guest confirms back their time constraints, then ALWAYS stop or at least offer to stop before the time they told you they had to stop. Never violate or disrespect someone's time. If you go long- make sure it's only ever because THEY ASKED you to go longer. - state your exact goal/s for the meeting in the beginning of call and make sure there's agreement, and then recap at the end of call and confirm you achieved the stated goals together. - follow up with an e-mail summary immediately after, with the agreed-upon next steps clearly outlined for quick reference later Anything you'd add to this list?

𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐦𝐞𝐞𝐭𝐢𝐧𝐠𝐬 𝐝𝐨𝐧’𝐭 𝐟𝐚𝐢𝐥 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐝𝐢𝐬𝐭𝐚𝐧𝐜𝐞. 𝐓𝐡𝐞𝐲 𝐟𝐚𝐢𝐥 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐝𝐞𝐬𝐢𝐠𝐧. Leaders this one’s for you. If your team spans geographies, your meetings are either: → A competitive advantage → Or a weekly energy drain Most virtual meetings feel like a checkbox. Cameras off. Multitasking on. Engagement…gone. But it doesn’t have to be that way. Here’s how to run virtual meetings your team actually looks forward to: 1️⃣ 𝐒𝐞𝐭 𝐭𝐡𝐞 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐛𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐦𝐞𝐞𝐭𝐢𝐧𝐠 𝐬𝐭𝐚𝐫𝐭𝐬 Don’t “hope” for engagement—design for it. → Clear agenda (sent ahead of time) → Defined roles (facilitator, note-taker, timekeeper) → Pre-reads if needed Clarity eliminates confusion before you even begin. 2️⃣ 𝐎𝐰𝐧 𝐭𝐡𝐞 𝐭𝐞𝐜𝐡...𝐨𝐫 𝐢𝐭 𝐰𝐢𝐥𝐥 𝐨𝐰𝐧 𝐲𝐨𝐮 Nothing kills momentum faster than friction. → Pick one primary platform and master it → Test screen share, audio, and breakout rooms beforehand → Have a backup plan (dial-in, second host, etc.) Confidence in the tool = confidence in the meeting. 3️⃣ 𝐒𝐞𝐭 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 𝐞𝐚𝐫𝐥𝐲 (𝐲𝐞𝐬… 𝐜𝐚𝐦𝐞𝐫𝐚𝐬 𝐦𝐚𝐭𝐭𝐞𝐫) You don’t need to mandate, just explain the why. → Cameras on = presence, connection, accountability → Cameras off = acceptable when needed, not the default I am guilty of this one too, but never used to be... 4️⃣ 𝐁𝐫𝐞𝐚𝐤 𝐭𝐡𝐞 “𝐥𝐢𝐬𝐭𝐞𝐧-𝐨𝐧𝐥𝐲” 𝐭𝐫𝐚𝐩 If people can multitask… they will. Build engagement every 5–7 minutes: → Direct questions (“John, what are you seeing in your market?”) → Polls or quick votes → Round-robin updates → Chat responses Participation isn’t random, it’s engineered. 5️⃣ 𝐌𝐚𝐤𝐞 𝐢𝐭 𝐟𝐞𝐞𝐥 𝐡𝐮𝐦𝐚𝐧, 𝐧𝐨𝐭 𝐭𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧𝐚𝐥 Remote teams don’t lack productivity… they lack connection. → Start with a quick check-in (win, challenge, or even a 𝐛𝐚𝐝 𝐣𝐨𝐤𝐞) - Corny dad jokes are my go-to! → Recognize someone on the team → Celebrate progress, not just results People don’t engage with meetings. They engage with people. 6️⃣ 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐞, 𝐝𝐨𝐧’𝐭 𝐝𝐨𝐦𝐢𝐧𝐚𝐭𝐞 Your job isn’t to talk more. It’s to get more out of others. → Guide the conversation → Pull in quieter voices → Redirect when needed A great meeting isn’t led by volume. It’s led by intention. 7️⃣ 𝐄𝐧𝐝 𝐰𝐢𝐭𝐡 𝐜𝐥𝐚𝐫𝐢𝐭𝐲, 𝐧𝐨𝐭 𝐜𝐨𝐧𝐟𝐮𝐬𝐢𝐨𝐧 If people leave unsure… the meeting failed. → Summarize key decisions → Assign clear action items (who, what, when) → Confirm next steps Clarity drives execution. 8️⃣ 𝐑𝐞𝐬𝐩𝐞𝐜𝐭 𝐭𝐢𝐦𝐞 𝐥𝐢𝐤𝐞 𝐢𝐭’𝐬 𝐲𝐨𝐮𝐫 𝐨𝐰𝐧 Start on time. End on time. If you consistently run over… The goal isn’t to run more meetings. It’s to run meetings that actually move the business forward. And when done right? Your team doesn’t dread them. 𝐓𝐡𝐞𝐲 𝐫𝐞𝐥𝐲 𝐨𝐧 𝐭𝐡𝐞𝐦. Want more like this in your feed? ➡️ Engage ➡️ Go to Matt Antonucci 🔔 Follow for actionable leadership lessons that build better teams.

Regardless of how great your ideas are in your virtual sales pitch, webinar, or team meeting… People are most likely checking their email, browsing social media, or working on other things while you present. How can you prevent that and actually get your audience to pay attention? Here are 4 of the most powerful techniques we use for our own virtual training courses: 1. Win the first five seconds According to research from the University of Toronto, people need only five seconds to gauge your charisma and leadership as a speaker. In virtual environments, this first impression is even more critical. To establish instant rapport: - Keep your posture open and inviting (avoid fidgeting, crossed arms, and closed-off postures) - Use open gestures that welcome the audience into your space - Gesture with your palms showing at a 45-degree angle - Speak with clear articulation and energy from the very first word The quickest way to lose your audience? Starting with tentative body language that signals you’re unsure or unprepared. 2. Design your presentation for virtual viewing When designing slides, assume varied viewing conditions. Design for the smallest likely device and the slowest likely Internet speed. Make your slides accessible by: - Using larger fonts (24-32pt) - Applying higher contrast colors - Limiting each slide to ONE clear idea - Adding more space between lines when using smaller text - Stripping excess content (you can provide additional information in a separate document) 3. Vary your delivery Our research shows the optimal length for linear presentations is just 16-30 minutes, while interactive ones can maintain engagement for 30-45 minutes. People’s attention will go through peaks and valleys during that time, so try these techniques to keep their attention: - Vary your speaking pace (faster to convey urgency, slower to express gravity) - Use intentional pauses to let key points land - Adjust your vocal tone (lower pitch for authority, higher for approachability) - Shift between slides, stories, and data at regular intervals Each change helps reset your audience’s attention and signals importance. 4. Build in structured interaction Don’t make your audience wait until the end of your presentation to interact. According to our research, presentations that incorporate audience engagement through polls, chat responses, or breakout discussions maintain attention longer. For the highest engagement: - Use a variety of interaction types throughout your presentation - Incorporate breakout rooms for small-group discussions - Switch modalities regularly to keep it interesting Remember: In virtual environments, you need to recreate the natural engagement that happens in person. Your virtual presentation success isn’t measured by perfection…it’s measured by action. Master these techniques and your audience won’t just pay attention, they’ll respond. #VirtualPresentations #CorporateTraining #WorkplaceLearning

For over 20 years, I’ve coached Fortune 500 CEOs. Along the way, I’ve sat in thousands of meetings, boardrooms, off-sites, and virtual calls that should have been emails. Here’s what I’ve learned: most meetings fail before they even start. Not because people aren’t smart or the agenda is wrong. Because the collaboration happens in the wrong place. Here are four shifts that will transform how your team meets. 1. Move the debate before the meeting. The best teams don’t show up to learn and debate for the first time. They show up having already been briefed and weighed in asynchronously, in shared documents, with real thinking on the table. The meeting becomes a decision room. 2. Shrink the room. Not everyone needs to be there. If someone’s contribution is already captured in the pre-work, free them. Smaller rooms move faster. They also talk more honestly. 3. Assign dissent. Consensus is comfortable, but it’s also dangerous. The highest-performing teams I’ve coached assign the team to provide challenges. Not to be difficult, but to make the final decision stronger. 4. End with commitments, not summaries. Most meetings end with a recap of what was said. That’s useless. End with who owns what and by when. Clarity beats closure. If you do these four things, your meetings won’t just feel better. They’ll actually produce results.

Hybrid Meetings ≠ Inclusive Meetings. I’ve lived it - and here’s 5 practical tips to ensure everyone has a voice, regardless of location. I spent more than 10,000 hours in hybrid meetings while as a remote leader for The Clorox Company. I was often the 𝘰𝘯𝘭𝘺 remote attendee - while the rest of the group sat together in a conference room at HQ. Here’s what I learned the hard way: 𝗠𝗲𝗲𝘁𝗶𝗻𝗴𝘀 𝗱𝗼𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗺𝗼𝘃𝗲 𝘄𝗼𝗿𝗸 𝗳𝗼𝗿𝘄𝗮𝗿𝗱, 𝘁𝗵𝗲𝘆 𝘀𝗵𝗮𝗽𝗲 𝘁𝗲𝗮𝗺 𝗰𝘂𝗹𝘁𝘂𝗿𝗲... ...by showing who gets heard, who feels seen, and who gets left out. If you're leading a distributed or hybrid team, how you structure your meetings sends a loud message about what (and who) matters. 𝟱 𝘁𝗶𝗽𝘀 𝗳𝗼𝗿 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗵𝘆𝗯𝗿𝗶𝗱 𝗺𝗲𝗲𝘁𝗶𝗻𝗴𝘀: 1️⃣ 𝗗𝗲𝘀𝗶𝗴𝗻𝗮𝘁𝗲 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗼𝗿 – who will actively combat distance bias and invite input from all meeting members 2️⃣ 𝗔𝘀𝘀𝗶𝗴𝗻 𝗮 𝗽𝗿𝗼𝗱𝘂𝗰𝗲𝗿 – to monitor the chat and the raised hands, to launch polls and to free up the facilitator to focus on the flow 3️⃣ 𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗹𝗼𝗴 𝗶𝗻 - so that there is equal access to the chat, polls, and reactions 4️⃣ 𝗕𝘂𝗱𝗱𝘆 𝘀𝘆𝘀𝘁𝗲𝗺 – pair remote team members with in-room allies to help make space in the conversation and ensure they can see and hear everything 5️⃣ 𝗣𝗿𝗲𝗽 𝗮 𝗯𝗮𝗰𝗸𝘂𝗽 𝗽𝗹𝗮𝗻 – be ready with a Plan B for audio, video, or connectivity issues in the room 𝘞𝘢𝘯𝘵 𝘵𝘰 𝘵𝘢𝘬𝘦 𝘵𝘩𝘪𝘴 𝘦𝘷𝘦𝘯 𝘧𝘶𝘳𝘵𝘩𝘦𝘳? 𝗧𝗿𝘆 𝗮 𝗗𝗶𝗴𝗶𝘁𝗮𝗹-𝗙𝗶𝗿𝘀𝘁 𝗺𝗲𝗲𝘁𝗶𝗻𝗴. If even one person is remote, have everyone log in from their own device from their own workspace to create a level playing field. 🔗 𝗚𝗲𝘁 𝗺𝗼𝗿𝗲 𝘁𝗶𝗽𝘀 for creating location-inclusive distributed teams in this Nano Tool I wrote for Wharton Executive Education: https://lnkd.in/eUKdrDVn #LIPostingDayApril

Ever notice how some leaders seem to have a sixth sense for meeting dynamics while others plow through their agenda oblivious to glazed eyes, side conversations, or everyone needing several "bio breaks" over the course of an hour? Research tells us executives consider 67% of virtual meetings failures, and a staggering 92% of employees admit to multitasking during meetings. After facilitating hundreds of in-person, virtual, and hybrid sessions, I've developed my "6 E's Framework" to transform the abstract concept of "reading the room" into concrete skills anyone can master. (This is exactly what I teach leaders and teams who want to dramatically improve their meeting and presentation effectiveness.) Here's what to look for and what to do: 1. Eye Contact: Notice where people are looking (or not looking). Are they making eye contact with you or staring at their devices? Position yourself strategically, be inclusive with your gaze, and respectfully acknowledge what you observe: "I notice several people checking watches, so I'll pick up the pace." 2. Energy: Feel the vibe - is it friendly, tense, distracted? Conduct quick energy check-ins ("On a scale of 1-10, what's your energy right now?"), pivot to more engaging topics when needed, and don't hesitate to amplify your own energy through voice modulation and expressive gestures. 3. Expectations: Regularly check if you're delivering what people expected. Start with clear objectives, check in throughout ("Am I addressing what you hoped we'd cover?"), and make progress visible by acknowledging completed agenda items. 4. Extraneous Activities: What are people doing besides paying attention? Get curious about side conversations without defensiveness: "I see some of you discussing something - I'd love to address those thoughts." Break up presentations with interactive elements like polls or small group discussions. 5. Explicit Feedback: Listen when someone directly tells you "we're confused" or "this is exactly what we needed." Remember, one vocal participant often represents others' unspoken feelings. Thank people for honest feedback and actively solicit input from quieter participants. 6. Engagement: Monitor who's participating and how. Create varied opportunities for people to engage with you, the content, and each other. Proactively invite (but don't force) participation from those less likely to speak up. I've shared my complete framework in the article in the comments below. In my coaching and workshops with executives and teams worldwide, I've seen these skills transform even the most dysfunctional meeting cultures -- and I'd be thrilled to help your company's speakers and meeting leaders, too. What meeting dynamics challenge do you find most difficult to navigate? I'd love to hear your experiences in the comments! #presentationskills #virualmeetings #engagement

I’ve been thinking a lot about the 90 minute virtual meeting paradox. We spend the first 30 minutes on welcoming everyone and introductions, the next 15 on framing, and then a few people share thoughts. Then, just when the conversation gets meaningful, the host abruptly announces "We're out of time!” and throws a few rushed closing thoughts and announcements together. Sound familiar? We crave deep, meaningful, trust-based exchanges in virtual meeting environments that feel both tiring and rushed. It seems like as soon as momentum builds and insights emerge, it’s time to wrap up. Share-outs become a regurgitation of top-level ideas—usually focused on the most soundbite-ready insights and omitting those seeds of ideas that didn’t have time to be explored further. And sometimes, we even cite these meetings as examples of participation in a process, even when that participation is only surface level to check the participation box.  After facilitating and attending hundreds (thousands?) of virtual meetings, I've found four practices that create space for more engagement and depth: 1. Send a thoughtful and focused pre-work prompt at least a few days ahead of time that invites reflection before gathering. When participants arrive having already engaged with the core question(s), it’s much easier to jump right into conversation. Consider who designs these prompts and whose perspectives they center. 2. Replace round-robin introductions with a focused check-in question that directly connects to the meeting's purpose. "What's one tension you're navigating in this work?" for example yields more insight than sharing organizational affiliations. Be mindful of who speaks first and how difference cultural communication styles may influence participation.  3. Structure the agenda with intentionally expanding time blocks—start tight (and facilitate accordingly), and then create more spaciousness as the meeting progresses. This honors the natural rhythm of how trust and dialogue develop, and allows for varying approaches to processing and sharing.  4. Prioritize accessibility and inclusion in every aspect of the meeting. Anticipating and designing for participants needs means you’re thinking about language justice, technology and materials accessibility, neurodivergence, power dynamics, and content framing. Asking “What do you need to fully participate in this meeting?” ahead of time invites participants to share their needs. These meeting suggestions aren’t just about efficiency—they’re about creating spaces where authentic relationships and useful conversations can actually develop. Especially at times when people are exhausted and working hard to manage their own energy, a well-designed meeting can be a welcome space to engage. I’m curious to hear from others: What's your most effective strategy for holding substantive meetings in time-constrained virtual spaces? What meeting structures have you seen that actually work?

$36,000,000,000… That’s how much money U.S. businesses waste every year in useless meetings. That’s the equivalent of having 600,000 people each making $60,000 to sit in an office all day and do absolutely nothing. At Process Street, we’ve eliminated 90% of our “useless meeting time” And we made a guide on how we did it… It’s called, How to Run Business Meetings That Aren’t a Complete Waste of Time: 1. have clear objectives EVERY meeting needs a clear, written statement identifying the purpose of the meeting. The same way you hold an employee accountable to goals, you need to hold a meeting accountable to its objective. A good objective of a meeting could be the executive team discussing a strategic change and how to roll it out to the company A bad objective would be a roundtable status update that could’ve been an email. 2. Invite the right people If the meeting is not relevant to someone’s work. They are better off missing the meeting and just doing their work. 3. Stick to the agenda Do not just walk in to a 60-90 minute calendar block and start to casually talk about the objective. That’s a recipe for wasted time. Instead, decide what is going to be discussed in the meeting beforehand, set an agenda, and allot time for each specific item. Send the agenda to people inside the meeting before it begins. If they understand and can visualize the agenda throughout the meeting, it’s WAY more likely the agenda is actually followed. 4. Don’t let it be derailed Most meetings get derailed and off topic, especially when someone starts rambling. Whoever is in charge of the meeting needs to rule it with an iron fist and frankly cut people off if they get off topic. My policy here is to interrupt the rambler first and ask for forgiveness later. It may be a rude thing to do, but every 5 minutes someone rambles could mean 1 hour of wasted time if 12 other people are in the meeting. 5. Start and end on time If you have flex time where people can show up a minute or two late, or the meeting can go a minute or two over to finish the conversation, then you’ll always have meetings where both of those things happen. Just as you would hold the meeting accountable to its objective, hold it accountable to the clock. 6. No distractions Have you ever been in a meeting with someone constantly checking their phone? Or a zoom call where it’s obvious someone is doing emails? Create a 0 tolerance policy for this. Or, if someone believes they can check out of the conversation, they probably should have not been involved in the first place. 7. Create memos Meetings are useless without stated outcomes. Whatever the objective of the meeting was, create a memo with notes on who talked about what, key takeaways, action items, and whether the objective was completed or not. Then, share the memo with everyone who was in the meeting. Follow this process and I promise you'll run meetings 90% better than you currently are.

How I Lead Effective Meetings as a Program Manager at Amazon. Meetings can either be a powerful tool for decision-making or a frustrating time sink. Early in my career, I struggled with unstructured meetings—great discussions but no clear outcomes. One chaotic project, where we held frequent but ineffective syncs, taught me that meetings aren’t just for talking; they should drive action. Here’s how I lead meetings now: 1️⃣ Set a Clear Agenda (and Share It in Advance) Every meeting starts with a structured agenda that includes: ✔️ Objective: What we need to achieve ✔️ Discussion topics: Prioritized for focus ✔️ Attendees: Only those necessary 📌 If an agenda isn’t clear, I challenge whether the meeting is even needed. 2️⃣ Keep Meetings Decision-Oriented Before starting, I clarify: ✔️ What decisions need to be made? ✔️ Who is responsible for next steps? If discussions drift, I refocus: “This is important but let’s table it for a separate deep dive.” This keeps meetings productive instead of open-ended. 3️⃣ Ensure Follow-Through with Clear Recaps A great meeting means nothing if action items aren’t tracked. After the meeting, I send a quick recap with: ✔️ Decisions made ✔️ Action items + owners ✔️ Next steps 📌 I also log action items in a shared tracker to ensure accountability. Bonus: Reduce Unnecessary Meetings Before scheduling, I ask: Can this be solved via Slack, email, or a written update? At Amazon, concise narratives often replace meetings—allowing for more deep work. Final Thoughts A well-run meeting aligns teams, drives decisions, and prevents wasted time. The best compliment I get? “That was one of the most productive meetings I’ve been in.” How do you keep your meetings effective? #Meetings #Productivity #Leadership #ProgramManagement #Amazon

“Let’s have a meeting to talk about meetings,” said no one ever. But maybe we should. A Microsoft global survey found the #1 workplace distraction is inefficient meetings. The #2? Too many of them. Sound familiar? Last week, I led a meeting effectiveness workshop for a team of 15 at the request of their practice leader—who happens to be my husband. His team’s meeting struggles? Rambling discussions, uneven engagement, unclear outcomes, and lack of follow-through. He thought a meeting AI tool might fix it. Nope. AI can help document meetings, but it can’t make people prepare better, participate more, or drive decisions. The fix? It’s not “Have an agenda”. It’s setting the right meeting norms. My husband was hesitant to put me in the late morning slot–worried the team would tune out before lunch. I told him, “Put me in, coach. I’ll show you engagement.” And I did. For 90 minutes, we tackled meeting norms head-on through interactive discussions and small group exercises. Here are 5 norms they worked through to transform their meetings: 1️⃣ 𝗦𝗲𝘁 𝗰𝗹𝗲𝗮𝗿 𝗰𝗿𝗶𝘁𝗲𝗿𝗶𝗮 𝗳𝗼𝗿 𝗵𝗮𝘃𝗶𝗻𝗴 𝗮 𝗺𝗲𝗲𝘁𝗶𝗻𝗴. An agenda is a list of topics. A purpose answers: What critical decision needs to be made? What problem are we solving? Why does this require a discussion? If you can’t summarize the purpose in one sentence with an action verb, you don’t need a meeting. 2️⃣ 𝗕𝗲 𝗶𝗻𝘁𝗲𝗻𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝗯𝗼𝘂𝘁 𝘄𝗵𝗼’𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗼𝗼𝗺. Some discussions only need two people; others require a small group or the full team. Match the participants and group size to the topic and purpose.  3️⃣ 𝗗𝗲𝗳𝗶𝗻𝗲 𝘄𝗵𝗮𝘁 𝗮𝗻𝗱 𝗵𝗼𝘄 𝘁𝗼 𝗽𝗿𝗲𝗽𝗮𝗿𝗲. Before the meeting, define the problem or goal. Identify potential solutions. Recommend one. Outline your criteria for selecting the solution(s). Back it up with data or other relevant information. Preparation = productivity. 4️⃣ 𝗔𝘀𝘀𝗶𝗴𝗻 𝗮 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗼𝗿 𝘁𝗼 𝗺𝗮𝗻𝗮𝗴𝗲 𝘁𝗵𝗲 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗼𝗻. A good facilitator keeps conversations on track, reins in tangents, and ensures all voices –not just the loudest–are heard. Facilitation matters more than the agenda. 5️⃣ 𝗘𝗻𝗱 𝘄𝗶𝘁𝗵 𝗰𝗹𝗲𝗮𝗿 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀. Summarize decisions. Assign action items. Set deadlines. Follow-up to ensure accountability and progress. A meeting without follow-through is just wasted time. The outcome of the workshop? 100% engagement. (One person even admitted she normally tunes out in these things but stayed engaged the entire time!) More importantly, the team aligned on meeting norms and left with actionable steps to improve. Want better meetings? Set better norms. Focus on facilitation. What’s one meeting tip that’s worked well for your team?